As a new Bazefield customer or a new user to our support ticketing system you will need to create a new account in Freshdesk. This process will occur automatically if you email support@bazefield.comthe  and create a ticket. However, you will still need to go through the activation process and fill out your profile information, which should occur automatically when an email is sent to you after ticket creation. These same steps can be taken manually as well if you do not have an urgent need to create a ticket:


  1. Navigate to https://bazefield.freshdesk.com/support/home via browser

  2. Hit the Sign Up button in the top right corner


  3. Fill out your name and email information. Provided your email is associated with an existing company profile in Freshdesk all users with that email should automatically be associated:


  4. This should trigger an activation email to be sent for your account to fill out your user profile and setup a password